Shipping Fees and Timing
At BuyMyBallz, we strive to ensure that your orders are delivered to you in a timely and efficient manner. We understand how important it is to receive your purchases promptly, and we're committed to making that happen.
Our Shipping Fee:
We charge a flat shipping fee of $8.99 for all orders. This fee covers the handling, packaging, and delivery of your order.
Processing and Delivery Time:
Once your order is placed, we typically process and ship it out within 2-3 business days. After shipping, you can expect your package to arrive at your doorstep within 7-10 business days.
Please note that the above times are averages and actual times may vary. We will keep you informed about the progress of your shipment and provide tracking information once your order is shipped.
What To Do If Your Tracking Says Your Order Has Been Delivered And You Have Not Received Your Package?
In the unlikely event that your tracking information shows that your package has been delivered, but you have not received it, please don't worry. Our Support team is here to assist you.
Here are the steps to follow:
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Reach out to us via email at support@ballz4change.com.
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In your email, please include:
- Your order ID
- Tracking ID
- Full name
- Email address
- Shipping address
- Name of the courier
- Date your order was shipped
- The missing item(s) from your order.
Once we receive this information, we will investigate the matter and do everything we can to resolve the issue promptly. We truly appreciate your patience and understanding in these situations.
Remember, we're here to ensure you have a positive shopping experience at BuyMyBallz. If you have any questions or concerns regarding shipping, don't hesitate to contact us.
