Frequently Asked Questions
Shipping
- Free shipping on all orders over $85 within the continental U.S.
- Flat rate standard shipping of $8.99 for orders under $85 (continental U.S.)
- International orders: Shipping rates are calculated at checkout based on destination.
- Premium shipping options are available for faster delivery at checkout.
All timelines refer to business days (Monday–Friday).
Order Processing Time
We strive to ship your order as quickly as possible. Most orders placed within the continental U.S. or Canada are processed and shipped within 1–4 business days.
- Orders placed after 12PM EST will be processed the next business day.
- Please note that time in transit (delivery window) begins after your order has left our facility.
- We ship orders Monday through Friday to ensure fast and efficient delivery.
- During peak golf season, major promotions, holidays, or periods of unusually high order volume, processing times may be longer than normal. As a growing business, our team works hard every day to inspect, process, package, and ship orders as quickly as possible while maintaining the quality our customers expect
- While we strive to never experience delays, unforeseen weather patterns or delivery pickup issues may occasionally impact shipment timing. We go above and beyond to avoid these disruptions and keep your order on track.
- Please note that USPS and UPS do not pick up or deliver on most Federal Holidays, which may cause additional shipping delays.
- Once your order ships, you will receive a tracking number via email.
- If you have any questions or concerns regarding your order, please contact us at support@ballz4change.com. To help us assist you as quickly as possible, please include your full name, email address, and order number in your message.
Carrier Commitment
We have strong relationships with all major shipping carriers, and once your order is handed off, our partners work quickly and reliably to get your package delivered as soon as possible.
We have strong relationships with all major shipping carriers, and once your order is handed off, our partners work quickly and reliably to get your package delivered as soon as possible.
We are located in West Palm Beach, FL.
Returns
We apologize if you should ever receive an order and not be fully satisfied. We have a 30 Day no questions asked return policy with the following options:
- Return for a full refund or store credit
- Return to exchange for an item of the same or lesser value
- Return for replacements
For more information, please review our Return Policy Page.
Please note, any product you return must be unused and in the same condition you received it.
Product / Pricing
We sell golf balls by the 12, 24, 48 ,96 packs.
We grade and sort our golf balls into three different qualities: Good (3A), Near Mint (4A) and Mint (5A).
Our prices are in USD. For orders shipping to Canada, we charge GST tax.
We work with many premium golf courses across the country to retrieve lost golf balls.
No water, no paint, just quality.